RELX Massage
RELX Jupiter Pro 4D Massage Chair
RELX Jupiter Pro 4D Massage Chair
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✨ Advanced 4D Massage Technology
The Jupiter Pro features precision 4D massage rollers that dynamically adjust speed, depth, and intensity—just like real hands. With 11 automatic programs, 7 signature massage series, 5 manual modes, and 32 full-body airbag points, it delivers up to 20 professional massage techniques tailored to your needs.
🧠 55” SL-Track with Intelligent Body Scanning
A 55-inch SL-track follows your body’s natural curves from neck to thighs, ensuring a truly customized fit. The intelligent scanning system detects shoulder position and back width, automatically adjusting massage points for maximum accuracy and comfort.
🚀 Zero-Gravity Recline with Soothing Heat
Inspired by space-capsule design, the zero-gravity recline reduces pressure on your spine and joints while enhancing circulation. Adjustable reclining angles let you find your perfect position, while waist, shawl, and calf heating help ease chronic tension and muscle fatigue.
🦶 Foot Rollers & Yoga-Style Stretching
Enjoy deep foot reflexology with a fully-roller electric extendable footrest, stimulating key acupoints from toes to heels. Combined with leg airbag compression and yoga-style stretching, the Jupiter Pro gently elongates your back and hips for full-body relief after long days.
🎵 AI Voice Control & Bluetooth Audio
Go hands-free with AI voice control—just speak your command and let Jupiter Pro do the rest. Built-in Bluetooth speakers and smart aromatherapy create a multi-sensory experience that relaxes your body, mind, and mood.
🛡️ Worry-Free Ownership
RELX Jupiter Pro comes with a 3-year limited warranty and 24/7 customer support. Whether through Amazon or direct service, our team is always ready to help—so you can relax with confidence.
👉 Upgrade your daily routine. Recover faster. Relax deeper.
RELX Jupiter Pro—your personal wellness sanctuary at home.
Shipping
Shipping
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How the Standard Curbside Delivery works?
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How the White Glove Delivery works?
Shipping Rates & Policies
📩 Order Confirmation
Once your order is placed, a confirmation email will be sent with your order details.
Steps to Follow:
Step 1 → Review your order details carefully.
Step 2 → Confirm your order by replying to the email as soon as possible.
Didn’t receive an email? Please contact us at support@relxmassage.com for assistance.
🚚 Free Shipping
We are pleased to offer free standard shipping to most areas within the United States!
→ Shipping Time: Once the order has been successfully placed, the order is then immediately processed and prepared for delivery. The order is then picked up by our freight carriers estimated on the next business day. The shipping generally takes 5-10 business days after processing.
→ Delivery Locations: Please provide a valid street address (P.O. boxes are not supported).
→ Additional Costs: Freight charges may apply for Alaska, Hawaii, and Puerto Rico. Contact us for details.
What’s Included in Free Shipping?
Standard curbside delivery:
→ Unassembled massage chairs in original factory packaging.
→ Delivered to your driveway or entryway.
→ Assistance may be required to move the chair inside your home or business.
🤝 White Glove Service (WGS)
Upgrade your delivery with White Glove Service, designed for convenience and ease!
What’s Included:
→ Delivery to your chosen location inside your residence or business.
→ Full assembly of your massage chair.
❗️Important Details to Note:
→ Additional Delivery Time: Delivery takes 1-2 weeks longer than the standard delivery lead-time.
→ Non-Refundable Service: White Glove Service is a one-time service that does not cover returns.
→ Inspection Required: Please inspect and test the product before signing off. Once the service has been signed off for completion of service, the delivery agent will not return to do further services that may not have been completed on their initial visit. It is vital for the customer to fully inspect and test the product before signing off the completion of service.
📦 Tracking Your Order
Stay informed every step of the way!
→ Once your order ships, we’ll send you an email with your invoice copy and tracking information within 1-2 business days.
→ Use the tracking number to monitor your shipment in real-time and ETA for its delivery.
❓ Need Help?
Have questions or concerns about your order? We’re here for you!
→ 📧 Email us at support@relxmassage.com
Warranty
Warranty
We guarantees that your qualified product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty parts, workmanship, or structural defects during the first THREE (3) years of ownership, excluding specific limitations contained herein.
This guarantee is subject to the specific limitations outlined below.
What Is Covered*:
- We guarantee that the RELX Massage Chairs come with a Three-Year Limited Warranty (three years from date of purchase).
- During the FIRST year, the warranty covers free maintenance and repair for any defect in workmanship or materials.
- During the SECOND and THIRD year, the warranty covers the cost of parts (excluding labor).
What Is NOT Covered*:
This warranty does not cover:
- Any shipping expenses incurred; Theft; Abuse; Neglect; Vandalism.
- Damages incurred due to improper handling, dropped products, improper installation, and/or unauthorized repairs do not constitute a defect under this warranty.
- Modifications or altered conditions of the original product, improper use of electrical/power supplies, electrical disturbances and power surges.
- Malfunctions due to improper use as well as unreasonable use or maintenance including failure to follow operating instructions.
- Any environmental conditions (e.g. fire, floods, rust, corrosion, sand, dirt, windstorms, hail, earthquakes, and/or tornados) or any other exposure to weather conditions.
- This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse. Failures or attached points in stitching, Velcro, and zippers do not constitute as a defect for warranty.
- Softening / hardening of foams and filling composites in pillows and pads; Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those items naturally change with use.
- Natural patterns and grains and variations in leather will not constitute as a defect under this warranty, as no two pieces of fabric are identical.
- The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect, including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, and/or damaged or soiled.
- Products used in commercial or corporate settings.
- Products purchased from unauthorized dealers.
How to Obtain Warranty Service:
To request warranty service, please follow these steps:
- You must provide proof of purchase for any warranty claim.
- You must obtain a Return Authorization Number (RMA) in order to ship products to a service center.
- You may obtain service advice, or a RMA number by contacting the RELX Customer Support Team via CONTACT US.
- This warranty gives you specific legal rights. You may also have other rights that vary from state to state.
*The Warranty is non-transferable.
